Terms
Keenline · Los Angeles public contracts · Updated 26 September 2026.
The agreement for using Keenline, in plain words.
01These terms
Keenline (keenline.app) is operated by ZLCE Apps, a sole proprietorship based in California ("Keenline", "we"). These terms apply whenever you use Keenline. By creating an account or choosing a plan, you agree to them and to the Privacy page. Keenline is for businesses and professionals: you must be at least 18, and if you use it for a company, you confirm you may agree to these terms for it.
02The service
Keenline gathers open solicitations from official public sources (the City of LA, LADWP, LA County, Long Beach, and federal buyers) so companies can find, filter, and keep track of them. It is not a government portal, does not submit bids, does not represent an agency, and is not a party to any bid, contract, or award.
03Sources and responsibility
Listings come from the City of LA's RAMP, LADWP's eRSP, LA County Public Works, LA County Solicitations (LACoBids), Long Beach Buys, and SAM.gov (federal work in LA County), and are checked several times a day, but a listing can change after Keenline last checked it, and a source can be unavailable for a time. The official listing is the record: check its requirements, addenda, and deadline there, and complete the official submission yourself. Fit marks, summaries, award history, and requirements Keenline finds in documents reflect public records and what you told Keenline; they are aids, not legal, bidding, or procurement advice.
04Your account
You sign in with a one-time code sent to your email address, so keep that inbox secure. A Pro plan is for one person. A Team plan covers the owner and up to four teammates the owner adds by email address, each with their own sign-in. Don't share a sign-in beyond your plan. You are responsible for what happens under your account; tell us at the support address if you think someone else is using it.
05Plans and billing
Browsing the list is free. Pro is $19 a month or $190 a year for one person; Team is $49 a month or $490 a year for up to five people. These are founding-member prices: if you subscribe at them, you keep them for as long as your plan stays active. Prices are in US dollars and exclude any applicable tax. A new account gets a 14-day free trial of everything in Pro without a card. If you choose a plan during the trial, you are not charged before the trial ends. Before checkout you agree, with a box you tick, that your plan renews automatically: each month or each year, at the price shown, charged to the card you give Stripe, until you cancel. We email a reminder 30 days before each yearly renewal, and once a year for a monthly plan. Stripe handles checkout and billing; you authorize it to charge that card for each period. If a payment fails, Stripe tries again, and access to paid features can pause until the plan is paid.
06Cancelling
You can cancel any time online: Account, then Cancel plan (or Manage billing), in a few clicks and without contacting anyone. Cancel during a trial and you are never charged. Cancel later and the plan stays on until the end of the period you paid for and does not renew; partial periods are not refunded, except where the law requires a refund. After a plan ends, your account, saved searches, and stars stay, and you can keep browsing the free list.
07Price changes
A founding-member price never goes up while your plan stays active; if you cancel and subscribe again later, the price then applies. If the price of any other plan changes, we will email you between 7 and 30 days before the new price first applies to you, with the new price and how to cancel. A new price never applies to a period you have already paid for.
08Using Keenline fairly
Use Keenline for your own business. Do not resell, republish, or redistribute Keenline's compiled listings, summaries, award records, or company pages, or use them to build a competing service; do not scrape or bulk-download Keenline beyond the calendar feeds, downloads, and emails it offers; do not try to get around the paywall, sign-in, or rate limits; and do not use Keenline to break the law or a portal's rules. We may limit or suspend an account that does.
09What is whose
Solicitations, bid documents, and award records are public records of the agencies that publish them. Keenline's compilation of them, its readable titles and summaries, fit marks, design, and software belong to Keenline; while you have access, you may use them for your own business under these terms. If you send feedback, we may use it to improve Keenline without owing you anything for it.
10Emails
Keenline sends the emails an account needs: sign-in codes, plan receipts and confirmations, and notices about your trial, your plan, and these terms. The morning emails (new matches for saved searches, changes to starred bids, companies you follow, paperwork dates) go only when you turn them on, and every one has a link to stop it.
11No warranty
Keenline is provided as is and as available. We work to keep it accurate, current, and running, but we do not promise that every listing, deadline, document, or award record is complete, correct, or current, that a source will stay available, or that Keenline will be uninterrupted. Always confirm on the official portal before you rely on a listing.
12Limits on liability
To the fullest extent the law allows, Keenline and ZLCE Apps are not liable for lost profits, lost bids or contracts, missed deadlines, or any indirect, incidental, or consequential damages, and our total liability for any claim about Keenline is limited to what you paid Keenline in the 12 months before the claim, or $100 if you paid nothing. Nothing here limits liability that the law does not allow to be limited.
13Ending your use
You can delete your account any time from Account settings; a plan that will renew must be cancelled first. We may suspend or end an account that breaks these terms, or when the law requires it. If we end a paid plan for any other reason, we refund the unused part of the period you paid for.
14Changes to these terms
We may update these terms. The date at the top says when they last changed. If a change matters to people with a paid plan, we will email them at least 30 days before it applies to them; if you do not agree, you can cancel before then. Using Keenline after a change takes effect means you accept it.
15Law and disputes
These terms are governed by the laws of California. If you have a problem with Keenline, write to us at the support address first and describe it; we will try to resolve it within 30 days, and most problems are fixed that way. We will do the same before bringing a claim against you. If it is not resolved in 30 days, either of us may take it to small claims court where it qualifies, or otherwise to the state or federal courts in Los Angeles County, California. There is no arbitration clause: nothing here takes away your right to go to court.
16Company workspaces (invitation only)
A private company workspace, where a company is invited to one, can store the company's profile, pursuits, documents, and responses. Selected workspace material may be processed by OpenAI when your team requests optional assistance, which is off unless the workspace turns it on; outputs require human review. Exports are review packets for your team and are not proof of submission, receipt, acceptance, evaluation, or award. After cancellation or paid-period expiry, existing workspace material remains available for reading and export.
17Updates and support
For product support, email support@keenline.app.
The service operator is ZLCE Apps.